HELMECK TECHNOLOGY LTD offers comprehensive IT support and services tailored to the specific needs of businesses. With a structured service line, the company ensures fast and efficient processing of all inquiries. HELMECK TECHNOLOGY LTD’s call center serves as the first point of contact for customer concerns, ensuring smooth communication.
In the area of First-Level Support, customers are provided with quick solutions for simple technical issues and inquiries. More complex cases are escalated to Second-Level Support, which offers in-depth expertise and knowledge to tackle more challenging technical problems.
The Single Point of Contact (SPOC) ensures that customers always have a direct point of contact for all matters, promoting efficient and clear communication. Common ticketing systems like ServiceNow or Jira facilitate the structured management of all requests and ensure complete traceability of each support process.
HELMECK TECHNOLOGY LTD is distinguished by its high level of service quality and strong commitment to customer satisfaction, ensuring that businesses receive optimal IT support.
Data Centre Migrations, Complex Transformation, Office 365 Migrations and merges, Any Source Any Destination.
Email Security, Penetration Testing, Information Security, Cyber Essentials, Data Leakage Protection, Encryption Solutions
Cloud Migrations, Office 365 adaption and Migration, Business Change, Process and Workflow Change
Experienced, knowledgeable, friendly, reliable and security cleared capabilities at competitive day rates.
End-to-end Service Transition Capability. We build highly efficient, flexible solutions aligned to your internal governance requirements.
Competitively priced hardware and software procurement services. Whole of market supplier. Flexible payment options.
Competitively priced hardware and software procurement services. Whole of market supplier. Flexible payment options.
Project / Programme Management, Prince2, Agile Methodologies, Waterfall
We're In The Business Of Helping You Grow Your Business
+357 220 560 40 / +49 531 6189 3993
A smart solution is a technology-based approach that streamlines processes, improves efficiency, and increases productivity in business.